Full Job Description
Sunsolar Solutions is looking for a talented Service Coordinator to join our team. If you’re excited to be a part of a winning team, Sunsolar Solutions is a great place to grow your career. The Service Coordinator will work with customers and service technicians to schedule service to customers solar systems. The Coordinator should be passionate about helping customers. At Sunsolar Solutions we pride ourselves in providing an extraordinary product with great service and the Coordinator will play a vital role in this.
Essential Duties and Responsibilities:
- Speak with customers over the phone to schedule service for their solar systems and to remind them of appointments as well as following up on the appointments.
- Add, cancel or make changes to appointments as necessary with both the customer and the company’s schedule.
- Resolve appointment conflicts for the staff and customers.
- Dispatch Service Technicians to customer’s homes.
- Excellent verbal and written communication skills
- Critical Thinking
- Organization and detail oriented
- Scheduling experience
- Dispatching experience
- Customer service experience
- Decision making
- Ability to work independently and in a team setting
- Ability to analyze information
- Results driven
- Intermediate knowledge of Microsoft Office applications
- Bilingual (English/Spanish) required
Job Type: Full-time
Pay: From $17.00 per hour
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Spanish (Preferred)
- One location